Applying for the Bank of America Customized Cash Rewards card is a quick and fully digital process. This guide walks you through each step, explains who the card is best suited for, how to cancel it if needed, and includes an FAQ and conclusion to help you make an informed decision.
Step-by-Step: How to Apply
1. Access the official Bank of America website or app
Start by visiting the bank’s official site or opening the Bank of America mobile app. Navigate to the “Credit Cards” section.
2. Find the Customized Cash Rewards card
Scroll through the available options and select “Customized Cash Rewards.”
3. Click on “Apply Now”
This will take you to the application form. All information is submitted online.
4. Fill in your personal and financial information
Provide your full name, address, income, employment status, phone number and Social Security Number (SSN). These details are required for the credit evaluation.
5. Review the terms and disclosures
Carefully read the APR information, fees and credit terms. After reviewing, check the box confirming that you agree to the terms.
6. Submit the application
Most applicants receive an instant decision. If additional documentation is needed, the bank will notify you via email or phone.
7. Access the virtual card (if approved)
If approved, you can generate a virtual card immediately to begin using it while waiting for the physical card.
8. Receive the physical card
Delivery typically takes 7–10 business days for U.S. addresses.
Who This Card Is Recommended For
1. Beginners who want a simple, no-annual-fee cashback card
The Customized Cash Rewards works well for newcomers to the U.S. credit system due to its straightforward rewards program and zero annual fee.
2. Bank of America and Merrill clients seeking higher cashback rates
Members of the Preferred Rewards program can boost their cashback earnings by up to 75%, turning the standard 3% category bonus into an impressive 5.25%. This makes the card especially valuable for customers already banking or investing with BoA.
3. Users with predictable monthly spending categories
Because the 3% bonus category can be changed every month, the card adapts easily to lifestyle shifts — ideal for consumers who spend the most on dining, online shopping, gas, drugstores or home improvement.
However, travelers or users seeking premium travel protections, airport lounge access, or transferable points may prefer a more robust rewards card.
How to Cancel the Card
1. Through the Bank of America mobile app
Open the app → select your card → “Manage Card” → “Close Account.”
In some cases, the app redirects you to a representative via chat.
2. By phone
Call the customer service number printed on the back of your card and request account closure. You must confirm your identity for the bank to proceed.
3. In a branch
Visit any Bank of America branch and ask a representative to close the account.
Before cancelling:
- Redeem all remaining cashback.
- Pay off any outstanding balance.
- Be aware that closing a credit card may affect your credit score due to account age and credit mix.
Frequently Asked Questions
1. Does the Customized Cash Rewards card have an annual fee?
No, the card charges no annual fee.
2. Can I change the 3% bonus category anytime?
You can switch the category once per month through the app or website.
3. Does this card charge foreign transaction fees?
Yes, it typically charges a 3% foreign transaction fee, making it less ideal for international travel.
4. Is a high credit score required?
Most approvals go to applicants with good to excellent credit (usually 690+), but decisions vary based on income and full credit profile.
5. When can I start using the card after approval?
Approved users can access a virtual card immediately, even before the physical card arrives.
6. Does this card work with digital wallets?
Yes — it is compatible with Apple Pay, Samsung Pay, and Google Pay.
Conclusion
The Bank of America Customized Cash Rewards is one of the most flexible no-annual-fee cashback cards available in the U.S. Its ability to tailor the 3% category each month makes it a strong choice for everyday use, while the elevated rewards for Preferred Rewards members turn it into a highly competitive option within its category. Although it lacks premium travel benefits and charges foreign transaction fees, it shines for users seeking customizable cashback without added costs.
For anyone who already banks with BoA or wants a versatile and beginner-friendly card, the Customized Cash Rewards remains a strong contender in the market.
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